Pricing Built for Scale
Transparent, predictable, and aligned with the value we deliver. TrustRelay combines platform subscription, usage-based pricing, and optional premium packs—so you only pay for what you use as you grow.
How We Price
TrustRelay uses a three-part pricing model designed to scale with your business, not against it. No surprises, no double-charging on bank fees, and no rigid seat limits.
Platform Subscription
Annual subscription based on active supplier count tiers. Includes core modules: vendor onboarding, policy engine, reconciliation, and evidence vault.
- Unlimited internal users
- Standard integrations (NetSuite, Stripe, etc.)
- Base compliance & audit features
- Support & SLA guarantees
Usage-Based Verification
Pay per KYB check, bank account verification, and sanctions screening. Pricing scales down as volume increases.
- KYB & entity verification
- Bank account ownership validation
- Sanctions & watchlist screening
- Volume-based discounts
Payout Orchestration
Choose per-transaction fees or basis points on payout volume. Transparent pricing, no hidden interchange markups.
- ACH, wire, real-time payments
- International rails (when available)
- No double-charging on bank fees
- Reconciliation & GL export included
Premium Packs
Optional add-ons for advanced use cases: instant fraud detection, tax & compliance automation, and deep ERP integrations.
- Instant Rails Safety (real-time fraud detection)
- Tax & Compliance Pack (1099, W-9, insurance)
- ERP Deep Packs (custom workflows)
- Risk Graph Premium (network intelligence)
Pricing Tiers
Non-binding price ranges based on active supplier count and usage patterns. Final pricing is tailored to your specific needs.
Growth
Up to 500 active suppliers
- Core platform access
- Standard integrations
- Up to 1,000 verifications/month
- Up to $5M payout volume/month
- Email & chat support
- 99.5% uptime SLA
Scale
500 - 2,500 active suppliers
- Everything in Growth, plus:
- Advanced policy engine
- Up to 5,000 verifications/month
- Up to $25M payout volume/month
- Dedicated CSM
- 99.9% uptime SLA
- 1 premium pack included
Enterprise
2,500+ active suppliers
- Everything in Scale, plus:
- Custom integrations & workflows
- Unlimited verifications
- Unlimited payout volume
- Dedicated technical account team
- 99.95% uptime SLA
- All premium packs included
- Custom SLA & security review
Example Customer Scenarios
See how TrustRelay pricing works in practice for different customer profiles.
Regional Logistics Broker
350 active carriers • $8M monthly payout volume • NetSuite ERP
Annual Cost Breakdown
Value delivered: Eliminated manual vendor onboarding, reduced bank change fraud by 95%, automated 1099 compliance, and saved 120+ hours/month in reconciliation work.
Enterprise Marketplace
1,800 active sellers • $45M monthly payout volume • Custom ERP + Stripe
Annual Cost Breakdown
Value delivered: Real-time fraud detection prevented $2.3M in attempted fraud, Risk Graph reduced false positives by 60%, and automated reconciliation saved 6 FTE in back-office operations.
Our Pricing Philosophy
We believe pricing should be transparent, predictable, and aligned with the value we create for your business.
Predictable & Transparent
No surprise fees, hidden charges, or confusing seat limits. You know what you'll pay based on supplier count and usage—with volume discounts built in as you scale.
Value-Aligned
Pricing grows with the value you get: more suppliers managed, more verifications run, more payouts protected. If you're not using a feature, you're not paying for it.
No Double-Charging
We pass through bank fees at cost—no markup on interchange, ACH, or wire fees. Our orchestration fee covers the control plane, not the rails.
Flexible Contracts
Annual contracts with quarterly true-ups for usage. Need to add capacity mid-year? We'll adjust pricing fairly. Volume discounts kick in automatically.
Get a Tailored Pricing Model
Tell us a bit about your business, and we'll send you a customized pricing breakdown within 1 business day.
- ✓ No obligation, no sales pressure
- ✓ Detailed ACV breakdown by component
- ✓ Volume discount analysis
- ✓ ROI calculator & implementation timeline
Want to Learn More First?
Download our pricing overview PDF or schedule a demo to see TrustRelay in action before requesting custom pricing.